Chat Board comes with a full range of features that save time for your agents and users. Arm your team with the right tools and improve the efficiency of your customer service with these advanced capabilities.

Mobile App for Android and iOS

Transform your Android or iOS device into a customer service hub with Chat Board's innovative progressive web app. It's fast, user-friendly, and works just like a native mobile application.

Mobile Features:

  • Full admin functionality on mobile devices
  • Push notifications for new messages
  • Works offline with sync when reconnected
  • Native app-like experience
  • Available for both iOS and Android

Progressive Web App (PWA)

The Chat Board admin area functions as a progressive web app, installable on Windows and Mac. It operates like native software on your computer or mobile device, providing a seamless experience without the overhead of traditional applications.

PWA Benefits:

  • Install on Windows and Mac desktop
  • Works like native software
  • Offline functionality
  • Fast performance
  • Automatic updates

WordPress Integration

Integrate Chat Board with WordPress to automatically sync your users and admins. Agents can access the admin area without additional login steps, streamlining your workflow.

WordPress Features:

  • Automatic user synchronization
  • Single sign-on for agents
  • WordPress user roles integration
  • Seamless installation via plugin
  • Shortcode support for easy embedding

Multilingual Support and RTL

Chat Board supports 41 languages and RTL (right-to-left) text direction. Add new translations easily and leverage automatic language detection solutions to serve global audiences.

Language Capabilities:

  • 41 languages supported out of the box
  • Easily add new translations
  • Automatic language detection
  • Full RTL support for Arabic, Hebrew, etc.
  • Per-user language preferences

Privacy Acceptance and GDPR Compliance

Ensure user consent to terms of service, privacy policy, or GDPR requirements before starting a chat, minimizing legal risks for your business.

Compliance Features:

  • GDPR and privacy terms acceptance checkboxes
  • Customizable consent messages
  • Multilingual compliance forms
  • Audit trail for consent
  • Cookie consent integration

Design Customization

Tailor your chat design and layout to reflect your brand. Easily change colors and images, or edit CSS for advanced customization—all without touching code unless you want to.

Customization Options:

  • Set header background images
  • Update agent or brand headers
  • Adjust colors to match your brand
  • Fully white-label the interface
  • Custom CSS for advanced users

White Label Solution

Create your own branded chat experience. Change colors and images with one click, or dive into CSS customization. Your license allows for all types of customization, making Chat Board truly yours.

Top-Notch Security

Security is paramount at Chat Board. Our security experts conduct periodic audits, and we implement the latest technologies to protect against threats.

Security Measuresures:

  • Regular security audits by experts
  • AES-256-bit encryption
  • Advanced security technologies
  • Proactive threat management
  • Compliance with security standards
  • Penetration testing

Inline Panel and Full-Screen Chat

Convert a chat into an inline panel and place it anywhere on your website. Customize it to be minimal or full-screen based on your preference. Perfect for creating dedicated support pages.

Display Options:

  • Flexible customization options
  • Modern, minimal design
  • Lightweight and fast
  • Easy to use
  • Full-screen or embedded modes

Engineered for Performance

Speed is crucial! Chat Board uses WebSockets instead of AJAX and HTTP requests to enhance server performance. Optimized for high-traffic websites and resource-limited environments.

Performance Features:

  • Fully asynchronous operations
  • Resource-saving mode when inactive
  • Built for high-traffic environments
  • Minimal server load
  • Lightning-fast message delivery

Your Data, Your Privacy

Data is a valuable asset, and breaches are common. Unlike many tech companies, Chat Board ensures full ownership of your data, stored securely on your server.

Privacy Guarantees:

  • Your data is never sold to third parties
  • All conversations stored on your server
  • We don't have access to your data
  • You own all your data
  • Excellent privacy protection
  • GDPR compliant

Department Management

Allow users to choose the appropriate department before starting a chat. Assign agents to specific departments for better conversation management and customer satisfaction.

Department Tools:

  • Department selection for users
  • Route conversations to the right agent
  • Set department images and colors
  • Department-specific email notifications
  • Access controls by department

Additional Powerful Features

  • Premium Support: 24/7 assistance from our support team
  • Read and Delivery Status: Know when messages are read
  • Online and Typing Status: See real-time agent availability
  • Attachments and Media: Send multiple files and view in lightbox
  • Office Hours and Timetable: Display hours in user's local time
  • Responsive Design: Optimized for all devices
  • Keyboard Shortcuts: Boost productivity
  • Comprehensive Documentation: Extensive help resources

Platform Compatibility

Chat Board works with your existing tech stack:

  • Pusher for real-time messaging
  • WordPress and all PHP CMS platforms
  • PHP frameworks: Laravel, CodeIgniter
  • Joomla, Drupal, Magento
  • Any custom PHP application

Ready to unlock these advanced capabilities? Get started with Chat Board and transform your customer communication today.