Seamlessly Integrate Zendesk with Chat Board
Effortlessly synchronize Zendesk customers with Chat Board, view and manage Zendesk tickets, and create new ones without leaving the Chat Board interface.
Automated Ticket Synchronization
Chat Board automatically displays the Zendesk tickets associated with the active user by matching their email or phone number. Each ticket shows its status and title, and can be opened directly in Zendesk.
- Real-time ticket synchronization
- Automatic updates with the latest messages
Convert Conversations to Tickets
Convert Chat Board conversations into Zendesk tickets with a single click. Tickets are automatically updated with new messages, and user details are synchronized seamlessly.
- One-click conversion to Zendesk tickets
- Real-time synchronization and user creation
